Client Stories
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From An Italian Customer
One of our big customers has strict requirements on valve samples. Our QC has inspected the valves carefully and found some dimensions out of tolerance. However the factory didn’t think it is a problem and insisted that the problem couldn’t be solved. I-FLOW convinced the factory to take the prob...Read more -
From A Peru Customer
We got an order that requires LR witness test which was quite urgent, our vendor failed to finish it before Chinese new year as they promised. Our staff traveled more than 1000 km to factory to push production, we tried all we could to help them have the goods finished in shortest time, we even ...Read more -
From A Client In Brazil
Due to poor management, customer’s business went down and they owe us more than USD200,000 for years. I-Flow bears all this loss alone. Our vendors respect us and we enjoy a good fame in valve industry.Read more -
From A French Customer
A customer placed an order of metal seated gate valves. During communication, we noticed that these valves are to be used in pure water. Per our experience, rubber seated gate valves are more.Read more -
From A Norwegian Customer
A top valve customer wants large size gate valves equipped with vertical indicator post. Only one factory in China has the ability to produce both, and its price is quite high. After days of research, we came up with a better solution for our customer: separating the production of valves and the...Read more -
From An American Customer
Our customer required individual wooden box package for each valve. The packing cost will be very expensive because there are many different sizes with small quantity. We evaluate unit weight of each valve, found they can be loaded in carton, so we suggested changing to carton package to save cos...Read more -
From An American Customer
We received an order of buried lengthening rod gate valves from customer. It was not a popular product so our factory was inexperienced. When approaching delivery time our factory said they were unable to make it. We sent our engineer to the factory to help them solve a series of problems. Valves...Read more